Customer Service Representative (Remote)

We're seeking Bilingual Customer Service Reps (Remote)

People residing in Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

Work Schedule : Monday-Friday, 9 am - 5 pm EST

Language : Fluent written and spoken English (C1 / C2)

Only resumes in English will be considered!

ABOUT US

At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in The US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values :

• ACTION - You have an action bias. You get things done, fast.
• CARE - You take pleasure in helping others and doing things the right way.
• OUTSTANDING - You have the highest standards and run things like a well-oiled machine.
• DEPENDABLE - If someone asks you to do something, they KNOW it will get done.
• ENERGY - You bring a positive, enthusiastic, can-do attitude to work every day.

THE ROLE

You’ll have success here if you value clear processes and feel qualified to do the following :

Our projects may include other related tasks, this is not the final job description. The specific tasks will vary depending on the client and the exact JD.

Requirements

Benefits

Full-time client placements also allow you to enjoy the following benefits :

IMPORTANT

We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.

If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.