LanguageCert Quality Auditor - Venezuela

PeopleCert , on behalf of LanguageCert, is seeking Quality Auditors (QAs) on a project basis to ensure that approved centres comply with LanguageCert and regulatory requirements. This role involves conducting external quality assurance audits to assess a centre’s infrastructure, systems, and internal quality assurance arrangements. The QA will verify that processes and practices are effectively implemented and aligned with LanguageCert’s standards.

As a Quality Auditor your tasks will include the following :

• Perform centre audit / monitoring activities with new and existing centres to ensure compliance with LanguageCert’s centre approval criteria and associated policies and procedures.
• Provide centres with clear and constructive advice, support and guidance with regard to internal quality arrangements and LanguageCert’s qualifications, policies and procedures and regulatory requirements.
• Carry out announced and / or unannounced visits to monitor the conduct and integrity of examinations
• Carry out audit activities to verify the compliance of a new examination room / venue according to LanguageCert’s set specifications.
• Complete accurate centre audit reports / records, written in a clear and constructive manner, returning them to LanguageCert and the centre no later than 5 business days after the audit activity.
• Inform centres of any identified non-compliance and actions required to remedy.
• Monitor and follow-up on identified centre non-compliance to ensure appropriate close out of actions required
• Recommend to the Quality Officer sanctions to be imposed on centres.
• Undertake investigations regarding alleged malpractice / maladministration as assigned by the Quality Officer.
• Demonstrate full understanding and implementation of LanguageCert’s systems, process, policies and procedures to ensure compliance with internal Management Systems.
• Provide any audit clarifications required.
• Attend training / standardisation events from time-to-time throughout each calendar year.
• Declare any existing or prior activities which would / may conflict with the role of QA and report, in writing, any conflicts that may, form time-to-time occur.
• Act as a goodwill ambassador for LanguageCert by the courteous treatment of all customers, ensuring at all times that the professionalism of the company is upheld.
• Maintain own Health & Safety and that of LanguageCert staff and candidates in accordance with the company’s Health & Safety requirements.

What We Look For :

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