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Virtual Administrative Assistant

Virtual Administrative Assistant

Freelance Latin AmericaVE
Hace 2 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

This role requires a detail-oriented and proactive Virtual Administrative Assistant to support various administrative and operational tasks. The successful candidate will play a crucial role in maintaining task completion efficiency, ensuring customer satisfaction, and supporting interdepartmental coordination, all while working remotely.

Requirements

  • Technical Proficiency : Experience with ticketing systems (preferably Halo) and proficient in Microsoft Office Suite.
  • Organizational Skills : Capable of managing multiple tasks with strong prioritization and attention to detail.
  • Communication Skills : Excellent verbal and written communication; professional customer interaction.
  • Problem-Solving : Proactive issue identification and solution implementation.
  • Time Management : Effective deadline management and task execution.
  • Other Requirements : Basic bookkeeping knowledge (mandatory), familiarity with QuickBooks Online, and optional WordPress admin experience.

Duties / Tasks to Perform :

  • Halo Ticketing Support : Build ticket workflows and generate system performance reports.
  • Cross-Department Coordination : Facilitate effective communication across internal teams.
  • Scheduling : Organize and coordinate technical staff appointments.
  • Procurement Assistance : Manage procurement processes from quoting to billing coordination.
  • Meeting Support : Document meeting notes and assign actionable tasks.
  • Call Support and Ticket Creation : Assist service and sales teams through call handling and ticket management.
  • Billing Reconciliation : Conduct monthly reconciliations for accounts payable and receivable.
  • General Administrative Support : Handle other administrative duties as required.
  • Schedule : Monday to Friday, 8 : 00 AM – 12 : 00 PM (Arizona Time)

    Benefits

  • Competitive pay in US Dollars.
  • You'll get to work with some amazing, respected business professionals.
  • We really value and encourage input from our team members.
  • We offer different payment methods (Zelle, Face Bank, Binance)
  • You'll get paid every two weeks
  • We'll provide you with the necessary equipment to work : Laptop, headset, mouse, and mouse pad.
  • Birthday and work anniversary celebrations.
  • Alliances with many brands grant extra benefits to freelancers.
  • Weekly recreation dynamics that foster a healthy work environment.
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